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FAQ
Everything patients commonly ask before booking. If you can't find what you need, we're a message away.
Use the booking form on our website to prepare your request, then send it to us on WhatsApp — or simply call the clinic. A request is not a confirmed appointment until our team replies with an available time.
Please bring a photo ID, a list of any medicines you take, details of relevant medical conditions and any previous dental records or X-rays. If you have insurance, bring your details too.
Please let us know as early as you can by phone or WhatsApp so that we can offer the time to another patient and find a new slot for you.
If you have dental pain or an injury, call the clinic during opening hours and we will advise you on the next step. If you have difficulty breathing or swallowing, or a serious facial injury, contact your local emergency services immediately.
We aim to explain your options and the expected costs before you decide to go ahead. Costs can change if your treatment needs change, and we will talk to you first.
Please contact us before your visit with your provider details and we will help you understand what may be possible. Coverage depends on your individual plan.
Ask our team about payment options for larger treatments. Availability depends on the treatment and clinic policy.
Many people feel that way. Tell us when you book, and we will take things at your pace, explain each step and pause whenever you need to. Ask us about the comfort options we can offer.
We use local anaesthetic where appropriate and always aim to keep you comfortable. Everyone's experience differs, so please tell us straight away if you feel any discomfort.
Absolutely. We welcome patients of all ages and take a gentle, friendly approach with children.
Looking for treatment-specific answers? Visit our services pages or book an appointment.
The information on this website is general in nature and does not replace diagnosis, advice or treatment from a qualified dental professional. Individual results and suitability vary. If you have urgent symptoms, contact the clinic's emergency number or your local emergency service.
Send us a WhatsApp message or give us a call — we're happy to help.